Some items are not covered under this guarantee are user replaceable items that are subject to wear and tear. These include mixer cross faders, line faders and styli (cartridge needles) lamps which cannot be guaranteed (faulty on arrival does not apply to the "not covered" rule). It is your responsibility to return the item to us.
When we have received the item back it will be checked to confirm the fault. Consumables are replaceable items such as lamps, batteries, Speaker Drivers, horns, tweeters, and such wear out products. Anyuthing older than 28 days It will be your responsibility to return the item(s) to us.
3-4 weeks replacements or funds will be looked at. Please make sure you package your item(s) extremely well. Orders paid by cheque are subject to clearing.
DFB Was Original founded in 1958 on the Nottingham High Street as a Valve Shop, over many years the company expanded into 100v Line and Telecomunications, Bought out by there own staff, Shaun Palmer & Mark Atkin have run the business since September 2000 and expanded in Disco DJ and Installs. DFB has always been and will remain to be a highly professional run business, with freindly and polite staff.
Whilst the internet has opened up the world the fraudsters have come out of the woodwork, both buyers and sellers.